Any incorrect or defective item(s) may be returned. Return items must include a completed form. Shipping costs will be refunded only if the product was damaged during delivery, if the wrong item was shipped, or if the item was dead on arrival. Customer caused damage is not covered by this policy. When returning a product, please be careful to pack the product appropriately to avoid damage during the return freight process. Detailed instructions for returns are included on our standard form. It is recomended that you choose a shipping method that requires a signature upon delivery to XModdz. If a product is lost or damaged in transit back to XModdz then you should contact the carrier for satisfaction.
If for any reason you aren't satisfied with the equipment you have purchased or if the item does not suit your anticipated application you are welcome to return the product(s) within thirty days from purchase for a refund or, if you'd prefer, a replacement. Item(s) must be returned in like new/ resalable condition including all manufacturer's packaging, cables, software disks and instructions. Be sure to include the completed form. Shipping charges will not be refunded unless the wrong item was shipped due to our error or the item was damaged during delivery or dead on arrival. All items are subject to a 20% restocking fee unless defective. Please contact us for details.